Our Guarantees - Maitz Home Services
Your Maitz Home Services Investment Is Backed By Our Exclusive Peace of Mind Quality Guarantees
Our philosophy at Maitz Home Services is 100% customer satisfaction. No job is EVER done until you are completely satisfied.
We are so confident of our services that after every visit, and after we are confident you are 100% satisfied, we ask you to take our third party online survey. This private survey allows you to “tell it like it is!” Remember, we’re not satisfied until you’re satisfied!
Our Peace of Mind Quality Guarantees include:
- 100% Customer Satisfaction Warranty
- Up to 12 Month Drain Cleaning Warranty
- 90 Day Service and Repair Warranty
- Lifetime Electrical Panel Warranty
- Up to 12 Year Full Parts & Labor Warranties on our A/C, Furnace, & Heat Pumps
- PLUS 12 Maitz Home Services 100% Customer Satisfaction PROMISES…
- And More….
- START ON TIME PROMISE: We’ll arrive on a mutually agreed upon date and time, weather permitting.
- CLEAN HOME PROMISE: We’ll leave your home as clean as we found when we started.
- AIR CONDITIONER REPLACEMENT PROMISE: On select systems, if the compressor ever fails we’ll replace the outdoor unit with a new one for FREE.
- HEATER REPLACEMENT PROMISE: On select systems, if the heat exchanger ever fails we’ll replace the entire furnace with a new one for FREE.
- VALUE PROTECTION PROMISE: If another reputable company matches, in writing, the same equipment, promises and services we offer we will match their price PLUS give you $100.00 off. Offer good for 30 days from the date of your purchase.
- 24 HR. OPERATION COMMITMENT PROMISE: If there’s a problem with your new system during the warranty period, we’ll have cooling and heating back operating in your home within 24 hours.
- ENERGY SAVING PROMISE: We promise you’ll lower your energy consumption.
- COMFORT PROMISE: We promise that your new system will maintain the temperature setting at the thermostat.
- ALWAYS AVAILABLE PROMISE: We promise we’ll have someone available to take your call, and respond to your home 7 Days A Week.
- COMPLETION DATE PROMISE: We promise to complete the work within the agreed date, weather permitting.
- 100% SATISFACTION PROMISE: Our philosophy at Maitz Home Services is 100% customer satisfaction. No job is ever done until you are completely satisfied.
- AFTER THE INSTALL SERVICE GUARANTEE PROMISE
- REST ASSURED, WE WILL ALWAYS BE RESPONSIVE TO YOUR NEEDS AFTER THE SALE.
Be sure to ask your Maitz Home Services customer service representative or technician for all the details about our warrantees and how you will benefit from our Peace of Mind Quality Guarantees.